E-commerce
Order emails should come from your store domain.
ZidiMail helps online stores send transactional customer email from branded addresses with delivery tracking and suppression protection.
Common sender addresses
orders@yourdomain.comshipping@yourdomain.comsupport@yourdomain.combilling@yourdomain.comreturns@yourdomain.com
What you can send
Order confirmations
Shipping updates
Receipts and invoices
Account notifications
Return and refund updates
| Store email | Use case |
|---|---|
| orders@yourstore.com | Order confirmations |
| shipping@yourstore.com | Shipping updates |
| returns@yourstore.com | Return notifications |
The checkout trust test
Order emails should look like they came from the store customers just paid.
Receipts, shipping updates, and return notices are trust-sensitive. A branded sender makes the purchase feel more legitimate.
Weak signal
shopname.orders@gmail.com
Branded signal
orders@yourstore.com
Why it helps
- Customers recognize your store in the inbox.
- Receipts and shipping updates look legitimate.
- Bounces and complaints are suppressed by ZidiGuard.
- Delivery events can be sent to your backend with webhooks.
Use your domain for customer emails
ZidiMail is outbound-only email sending from your domain. Keep your current inbox for replies.